Direct Marketing
There's no substitute for experience.
Direct-marketing services are often labeled a “commodity” which is
cookie-cutter and mechanical.
At Knipper, we know otherwise. Our 20 years of specialized knowledge and
experience have shown what works and what doesn’t. We’ve refined best practices
for achieving the highest return on investment. Our dedicated design department has
also developed a unique understanding of the best designs – to lower mailing
costs and boost response rates.
For the launch of one leading pharmaceutical, Knipper handled database management, fulfillment, telemarketing, mass mailings, and Web services – all within a space of weeks.
Grace Under Pressure: Product Launch
Product launches test the mettle of the best marketing-solutions partners. Knipper has been called on numerous occasions to provide a turnkey solution, including database management, mailing, fulfillment, and telemarketing.
Bringing on multiple suppliers is often not an option, given the acute time-to-market pressure – often a matter of weeks, not months. Our results speak for themselves, and have even garnered the attention of publications like Product Management Today. In covering the recent launch of a major pharmaceutical, they write: “J. Knipper and Company was called in a week before approval to facilitate multiple mailings to 470,000 healthcare providers and provide support for a toll-free number for consumers and healthcare providers.” That spirit of collaboration and creative problem-solving is at the heart of all Knipper engagements.
Direct Mail and Beyond
Knipper can provide you with a full spectrum of direct-mail, fulfillment, database, recall, and specialty marketing-support services.
We believe our direct-mail programs are more than mail. They create and energize interaction with customers. Our sophisticated data-processing techniques ensure that your message will reach the customer most likely to influence the use of your product, and will invite your customer to communicate with you via a response vehicle.
In addition to direct mail and fulfillment, we offer sophisticated database management support. We can integrate the full spectrum of services provided by J. Knipper and Company with tailored messages to achieve a quantifiable return on your investment.
Consultative Needs Assessment
We help you optimize your programs by evaluating your in-house capabilities and gauging your outsource needs. Through a consultative needs assessment, we recommend an efficient integration of resources, such as direct mail and coupons.
- Take the Knipper Challenge!
-

Think that direct mail is common knowledge? Test your BRM expertise in spotting the errors on this card. Click Here to take the Knipper Challenge and qualify for a prize!
A Sampling of Knipper's Direct-Marketing Solutions:
- Mailing lists. In-house access to all industry-practitioner lists, including AMA, AOA, ADA and PA/NP.
- 7-day-a-week/24-hour-a-day access to standard industry files
- Comprehensive postal/shipping services; audits to ensure adherence to regs and minimize mailing cost
- FDA and DEA registered facilities with validated systems to ensure PDMA and FDA compliance
- Approved to handle medical supplies and devices, prescription drugs and OTC products, including Class III, IV and V controlled substances (secured cage)
- We handle multifaceted direct-to-patient/consumer campaigns with rigorous security safeguards
- State-of-the-art mail-processing equipment, fulfillment, and inventory-management system software
- Custom reporting in all major data formats
- Electronic fax services to support fulfillment needs or survey research.
- Flat and fulfillment mail services, including kit assembly, inquiry and BRC and sample fulfillment, as well as literature distribution to support field sales organizations.

As one of only a handful of licensed AMA DBLs (database licensees), Knipper is uniquely positioned to leverage prescriber data in its programs.