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Specialty Pharmacy Services

The shortest path from patient to therapy.

KnippeRx, an affiliate of J. Knipper & Co., has been an acknowledged leader in the Life Sciences for more than thirty years. We employ a personal, consultative approach, partnering with clients, practitioners, patients and payers to design innovative, effective solutions that are driven by market insight and data to ensure maximum return on our clients’ investment and ultimately to improve people’s lives

Knipper Rx

Our clear concentration enables us to provide exceptional services to manufacturers, patients, providers, and payers—never before offered in the specialty care environment.

The only fully-integrated
sample management platform

Samplicity is Knipper’s one-of-a-kind name for our one-of-a-kind suite of products, services and support. Its one resource, one team, one-point-of-contact-approach makes it simpler and easier to achieve sampling success and peace of mind.

DISCOVER SAMPLICITY

THE RIGHT SERVICES AND THE RIGHT SOLUTIONS, MADE EASY

Knipper Contact
Center

The Knipper Contact Center provides inbound, outbound, IVR, and HIPAA compliant tele-services to healthcare providers, pharmacists, and patients

Direct Marketing

Knipper Direct Marketing Services feature the broadest array of integrated multi-channel outreach & engagement tools and services, specifically designed to address today’s unique Healthcare Provider (HCP) and Patient engagement challenges.

Print Management

Our Healthcare Contact Center provides inbound, outbound, IVR, and HIPAA compliant tele-services to Healthcare Providers, Pharmacists, and Patients as well as providing Field Sales support and Corporate services.

Direct Mail

Our project complexity capabilities range from simple letter and match mailings to wide-ranging and complex assignments such as comprehensive dimensional mail designs and kit fulfillments.

Compassionate and caring support.

The singular focus of KnippeRx enables us to more closely connect to the needs of all of our customers, and simultaneously strengthens provider-patient relationships. It also leads us to the collection of strategic data that uncovers additional disease-specific insights and helps to refine the specialty pharmacy process and improve patient outcomes.

Among the many therapeutic areas served by KnippeRx are:

Oncology
Autoimmune/inflammatory diseases
Hepatitis C
Hemophilia
Human immunodeficiency virus (HIV)
Antirejection (transplantation)
Lysosomal storage disorders
Metabolism disorders
Genetic disorders

SPEED TO THERAPY

Dedicated specialists efficiently navigate through the complex maze of utilization and financial access barriers and provide time-sensitive support to patients including:

Same day processing of Rx received*
ePriorAuthorization technology reduces cycle times to as little as 48 hours
Assistance with appeals processing
Rapid delivery using select last mile carriers and courier services.

* Same day service level agreements by contract based on individual programs

FLEXIBLE HUB SERVICES:

Scalable services fit manufacturers’ needs for a vast array of product categories including limited distribution specialty products:

Comprehensive benefits investigation
Accelerated electronic prior authorization
Free Trial enrollment processing
Bridge programs
Income verification for free goods program qualification

CLINICAL CARE:

Highly knowledgeable clinical specialists offer comprehensive assistance with each unique and complex therapy and strongly

One-on-one contact with caring clinicians throughout the therapy journey
Clinicians are available online or by phone
Patients navigated through the importance of persistence, therapy administration and training, and the management of side effects and multiple medications.

SPECIALIZED SERVICES:

3PL SERVICES: Considerable cost reductions through specialty distribution and patient dispensing within the same KnippeRx location
CLINICAL TRIALS DISTRIBUTION: Co-located VAWD accredited distribution facility centrally located within minutes from the UPS World Port in Louisville, KY.
FREE GOODS PROGRAM – NON-COMMERCIAL DISPENSING:
- Highly unique patient centric online and traditional enrollment processes
- PAP Qualification & Administration
- End-to-End Management of Bridge Programs, Free Trials and more

A KNIPPER CASE STUDY

Contact Center & Direct Fulfillment

A top 20 Pharmaceutical Company was facing scrutiny from their field force due to the increasing number of products carried in their sample bag.

Discover how a Knipper tailored program provided the solution.

READ THE STORY

KNIPPER SAMPLE
& HEALTHCARE
MARKETING SOLUTIONS
BROCHURE

Our latest services and offerings

DOWNLOAD THE BROCHURE

MARKETS SERVED

Whether you are an emerging organization, an established mid-market company or a global enterprise, Knipper’s resources and end-to-end tailored solutions fit your needs and objectives regardless of scope or complexity.