Sample Accountability - Reconciliation Services - Knipper

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Sample Accountability


Bigger. Better. Smarter. Knipper Health is the largest provider of comprehensive outsourced sample accountability and reconciliation services in the U.S.

We Overcome Your Toughest Challenges

The most critical factor of effective, cost-efficient compliance within every hand-carry initiative is an exceptional Sample Accountability program. And for that, you want help from a highly experienced partner with a proven track record of excellence.

Your salesforce needs direct access to a team of experts who proactively help them avoid reportable incidents and respond quickly to their needs in the field.

Your team needs clear visibility to highly accurate PDMA compliance data, efficient processing of reconciliations, skilled handling of variances, and timely state and federal reporting.

You need prompt, reliable and accurate Field Audit and Inventory Services that integrate directly with your sample reconciliation data to maximize cost-effectiveness.

The Benefits of Unparalleled Experience

Knipper Health has been providing pharmaceutical sample accountability and reconciliation services since 1997 – prior to the PDMA final rule. The extensive knowledge of Knipper Health’s sample accountability team, combined with their specialized infrastructure and state-of-the-art systems, result in proactive reconciliation and sample management services for their customers to ensure PDMA compliance.


Some of the hallmarks of Knipper Health’s Sample Accountability services include:

  • A team of experienced Sample Accountability experts dedicated to increasing efficiency and minimizing reportable incidents.
  • Integrated HCP Validation, HCP Signature Audits, SDF Management as well as Random and For-Cause Audits.
  • A proprietary sample inventory management system that is 21 CFR Part 11 compliant and configurable to meet customer needs. The system features an intuitive design with a wide-range of functions, such as:
    • Bulk inventory closeouts.
    • Compliance scorecards.
    • A report builder that enables analysts to create a single report but distribute “multiple views” through email blasts.
    • Comprehensive online access to all of your sampling data.

The Advantages of a Single-Source Data Management Provider

As an experienced Sample Accountability provider, Knipper Health is the single source for all of your product sampling needs:

  • All-inclusive data management
  • Sample reconciliation
  • Field inventory services
  • Reporting services
  • …and much more

Seamless Integration

Knipper Health’s Sample Accountability system easily interacts with the following end-to-end sample management services:

  • Warehouse: Fulfillment, Returns & Destruction
  • AssureHCP™ Sample Eligibility Processing
  • Knipper Health Field Audits and Closeouts
  • Field Storage Contracting
  • Regulatory & Compliance Training and Incident Reporting (FDA)
  • Data Integration & Support
  • Paper Form Processing and Signature Verification Letters

Featured Services:

  • Business Rules Development
  • Program Mgmt & IT Support
  • PDMA Compliance Training
  • Help Desk Support
  • Field Audits and Closeouts
  • Prescriber Validation
  • Signature Verification
  • Automated Escalations
  • Trending Reports
  • Forms Mgmt./Processing
  • Returns Processing
  • Reconciliation