About Knipper Health
![Mike Laferrera, CEO Photo Mike Laferrera, CEO Photo](https://www.knipper.com/wp-content/uploads/2020/08/ceo-photo.jpg)
We’re Leading the Way to Smarter Solutions.
Since the founding of Knipper Health over 35 years ago, our focus has remained on the value we create through relationships.
The hallmarks of a Knipper Health solution have remained constant throughout our over 35 year history. We begin with a personal, consultative approach, partnering with our clients to design effective solutions.
Our mission is to work with our clients to create solutions that are strategically designed, faithfully executed and driven by market insight and data to ensure maximum return on our clients’ investment, and ultimately, to improve people’s lives. Our services, ranging from direct marketing and sampling through to data analytics and web-based applications, are grounded in robust systems and regulatory rigor, as well as years of seeing what works – and what doesn’t.
Today, we’re the nation’s most innovative sample management services provider, supporting brand with everything from early stage pre-launch consultation to assistance with market retention strategies as their brand eventually reaches the late stages of its life-cycle.
QUALITY. FIRST, LAST
AND ALWAYS.
Knipper Health is dedicated to providing quality services to the pharma, life sciences and medical device companies. Our continued progress and growth are dependent upon the satisfaction of our customers.
Implicit in the customer’s satisfaction is the capability of Knipper Health to provide services with a high degree of fitness for use, reliability in compliance with federal, state and local regulatory requirements, as well as the highest degree of quality for the end-user.
KNIPPER HEALTH BY THE NUMBERS
The most expansive and reliable reach in the industry.
![Global Icon Blue Global Icon Blue](https://www.knipper.com/wp-content/uploads/2020/08/globe-icon-blue.png)
89%
of the top pharma
companies covered
![Refrigeration Icon Blue Refrigeration Icon Blue](https://www.knipper.com/wp-content/uploads/2020/08/refrigerated-icon-blue.png)
36,600
sq. ft. refrigerated warehouse space
![DEA Controlled Icon Blue DEA Controlled Icon Blue](https://www.knipper.com/wp-content/uploads/2020/08/dea-icon-blue.png)
32,808
sq. ft.
substance space
![Sales Rep Icon Blue Sales Rep Icon Blue](https://www.knipper.com/wp-content/uploads/2020/08/sales-rep-icon-blue.png)
25,000+
sales representatives supported
![Shipment Icon Blue Shipment Icon Blue](https://www.knipper.com/wp-content/uploads/2020/08/shipments-icon-blue.png)
4,500,000+
shipments
annually
![Accuracy Icon Blue Accuracy Icon Blue](https://www.knipper.com/wp-content/uploads/2020/08/accuracy-icon-blue.png)
99.9984%
order
accuracy
![Culture of Quality Photo Culture of Quality Photo](https://www.knipper.com/wp-content/uploads/2020/08/culture-quality.image_.jpg)
OUR CULTURE OF QUALITY.
At Knipper Health, we believe that quality is everyone’s first job. Our “Quality First” philosophy is based on developing and sustaining a culture of quality throughout the organization by inspiring personnel to deliver the highest quality of services and products to both internal and external customers. To achieve excellence in quality, Knipper Health’s Quality Management System is grounded in the principles of the current Good Manufacturing Practices (“cGMP”) with emphasis on continuous improvement initiatives.
Personnel are nominated by their colleagues and managers are recognized by leadership for going above and beyond for quality in their job, with an emphasis on those actions that result in improvements to our quality system and our business processes.
INNOVATION
Fully focused.
Fully committed.
Innovation involves deliberate application of information, imagination and initiative in deriving greater or different values from resources. In business, innovation is often the result of a company applying new methods in order to further satisfy the needs and expectations of their customers.
Innovation can be everything from a new idea to a more effective process. It can also be the application of a better solution to existing market needs. An important example of this is how Knipper Health scales to the needs of small to mid to large size partnerships.
![Sustainability Image Sustainability Image](https://www.knipper.com/wp-content/uploads/2020/08/sustainability-photo.jpg)
SEAMLESS PATIENT
INITIATION
IMPROVED PATIENT
OUTCOMES
PRODUCT AVAILABILITY TO
THE POINT OF CARE