Careers at Knipper

At Knipper, our most valuable resource is our people. With experienced leadership from across the life science industries and a diverse workforce possessing a myriad of skill sets and expertise, our employees are what differentiate us most from our competition. It takes special people to so firmly adopt and continuously demonstrate the type of customer-centric culture that is the hallmark of all Knipper solutions. Committed – driven – intelligent people that can listen effectively, ask the right questions, build the right teams, and develop the best tools and processes to deliver success every time.

We are committed to our employee’s success. We believe in building a solid working relationship with each of our employees that is founded in mutual trust and caring. We want every Knipper employee to be successful in their career, to learn and grow, and to be well compensated for their efforts.

Pick & Pack Operator RF ( Lakewood, NJ ) 7:30-4 pm

Job Description:

As directed by the Warehouse Management System (WMS); manually pick, pack, process, and ship containers (consisting of various materials and products). KEY RESPONSIBILITIES: Maintains a safe work environment at all times. Reports any unsafe issues to Supervisor immediately. Focus on quality and accuracy as part of the company wide goal: Quality First Display: Caring, Honesty, Accountability, Respect, and Trust (CHART). Maintains a clean work environment at all times in accordance with sanitation standard operating procedures. Reports any sanitation issues to Supervisor immediately. Participate in user training that is led by qualified staff members that will include but is not limited to: hands on the job training, WMS navigation, and Standard Operating Procedures (SOP) training. Said trainings are documented accordingly. Able to work in various temperature ranges such as freezers, refrigerated, and ambient for extended periods of time. As directed by the WMS system; pick container/s according to client specifications. Steps are initiated by way of RF scanning, pick to light technologies, or as noted in work orders. Visual verifications of item numbers, lot numbers, pick locations, and quantities are expected by the associates as part of daily processes. Simultaneously pick & begin packing container/s to prepare them for shipping Add packing materials to prepare container/s for final shipping process. Ship packages using various steps within the designated system. Verifies inventory levels in locations by performing cycle count processes in the WMS. Along with WMS functions; other software applications such as UPS, FedEx, USPS, and shipment End of Day processes will be used daily. Operate equipment including, but not limited to; RF scanners, pick to light technologies, carton sealers, scales, postage machines, and computer stations. Can be expected to work within various areas of Operations and Distributions such as: Receiving, assorted pick modules, Kitting, Shipping, Returns, refrigerated space, DEA, and Small Order Distribution (SOD). Expected to assist with the training of new employees. Perform other assigned tasks as directed by management. Knowledge, Skills and Abilities: General knowledge of RF equipment, warehouse, or distribuiton skills. Basic mathematical skills (counting, adding, multiplying), basic computer skills. Physical Demands include: Frequently required to stand or sit, stoop, kneel or crouch, reach with hands and arms, lift and move objects up to 35 pounds. Occasionally, lift or move objects up to 60 pounds.

Openings: 3


Requirements:

Business Experience: One year related experience or training; or equivalent combination of education and experience.

Education:

High School Education or GED.

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Program Manager, Professional Services (Lakewood, NJ) THIS IS NOT AN IT POSITION

Job Description:

The Professional Services Program Manager is accountable for managing a base of clients and providing strategic marketing consultation to achieve Knipper clients marketing objectives and to help grow and prove the effectiveness of client products. The Program Manager is responsible for setting PS Coordinator priorities to ensure the highest level of client satisfaction is achieved and client deliverables are met. The Program Manager is focused on the implementation and on-going execution of client programs. The PM will spend approximately 70-80% of their time facilitating the flow of client programs through the company and 20-30% of their time in direct client interaction. This job responsibility compliments the Account Manager’s role that is a more strategic role, along with more client facing time. Perform annual reviews of all client jobs and identify and update existing Business Rules as required. Assure all required standard system reports, as well as custom designed reports are provided to the client according to documented deliverable dates. Review monthly invoicing and work directly with the Finance department to resolve billing inconsistencies. Report to the Account Manager or Director of Professional Services on program/project deliverables, impact on expected work completion dates and any potential problems or issues as they arise. Act as the primary liaison with the client maintaining contact via telephone and email. Resolve client issues and problems as they arise. The above duties are meant to be representative of the position and not all-inclusive.

Openings: 1


Requirements:

Business Experience: Three - five years experience with related production and direct mail. Experience within the pharmaceutical industry and client management is highly desirable. Excellent communication and organization skills. Ability to multi-task. Knowledge of Microsoft Office, Excel, Word, Outlook.

Education:

Bachelor’s Degree or Associates degree with equivalent experience required.

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Coordinator, Professional Services (Somerset, NJ)

Job Description:

This is a Temp to Hire position. The Professional Services Coordinator works under direct supervision and is responsible for the day to day operations of assigned client programs at the tactical level. In this role, the Coordinator will provide daily support to the Professional Services Program Management team. Key responsibilities include the following: Generate job orders and reports. Assist in inventory reconciliation. Execute needed deliverables in a timely, efficient and cost effective manner. Provide the client with email, fax and phone support. Prepare samples for client approval. Monitor inventory levels and back order situations. Process special client requests. Set up job folders, filing and records storage procedures. Maintain ReSource hours and accurately capture billable, non-billable and overtime hours.

Openings: 2


Requirements:

One to two years work experience with related sample management and sample distribution experience. Experience within the pharmaceutical industry is highly desirable. Effective written and verbal communication skills. Detail oriented. Microsoft Office skills with a strong working knowledge of Excel and Word.

Education:

AA degree desired, BS/BA preferred.

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Sample Accountability Analyst (Somerset & Lakewood, NJ)

Job Description:

As a Sample Accountability Analyst you will be responsibile for working directly with internal staff and pharmaceutical sales representatives to perform drug sample inventory reconciliations. Some responsibilities will include: Analyzing reports and sample transactions, finding and correcting inventory transaction problems through research and analysis, working closely with internal teams to execute the clients PDMA program, work directly with sales representatives and sales operations personnel via phone and email for problem resolution, generating sample reconciliation reports, performing follow up activities with sales representatives who are not in compliance with their sample program, ensuring sample transaction paperwork is accurate and processed with agreed upon service levels, providing guidance to pharmaceutical sales representatives on how to comply with their program rules, enforcing program business rules and processes, seeking operational improvements.

Openings: 3


Requirements:

Business experience (2 or more years) working within the Sample Accountability/Compliance field, or in a financial field. A self starter who can work independently or on a team to execute detailed programs. Client focused with the ability to communicate effectively inside and outside of the organization. Working knowledge of PDMA preferred. Proficient in Microsoft Office with strong Excel skills.

Education:

Associate's Degree preferably in a business discipline.

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Regulatory Compliance Analyst (Lakewood, NJ)

Job Description:

The Regulatory Compliance Analyst works under direct supervision of the Compliance Manager or Compliance Director and is responsible for daily operations of the Regulatory Affairs and Compliance department. The Compliance Analyst operates primarily at the tactical level, but is required to know and understand FDA, DEA, HIPAA, Part 11 regulatory requirements in order to effectively support company compliance activities on a day-to-day basis. Support the creation and management of department priority lists required to coordinate departmental work flow with Regulatory Affairs and Compliance management. Executes needed deliverables such as client requests, internal compliance queries and agency requests in a timely and efficient manner. Researches and analyzes regulations and laws relevant to Knipper operations and client programs. Assists Regulatory Affairs and Compliance management with projects and follow up as needed. Serves as back-up for Compliance Manager or Compliance Director. Leads the Compliance Coordinators for the management of manual adjudication/prescriber validation services. Works with Professional Services and Sample Accountability on fact-gathering and PDMA investigations for incidents related to drug sample losses, thefts, concealed shortages, open AOCs, signature verification audits and sales rep activities. Drafts investigational summaries and compliance reports for client and agency submissions related to: Thefts, Significant Losses and Concealed Losses, Losses in Transit, Negative AOCs, Negative Signature Audits, Falsification of Records, Non-compliance by Sales Representatives. Conducts internal audits. Handles any updates to company’s mid-level prescriptive authority table for Rx and DEA sampling (review FDA, DEA, HHS websites, state websites, and SHALL) Handles any updates to company’s State Loss / Theft Reporting. Aids Compliance Manager in monitoring changes to PDMA requirements and state requirements for drug sampling and sales representative activities. Conducts regulatory research and preliminary analysis on federal and state investigation and reporting requirements. Assists with preparation of materials for client audits alongside Compliance Administrator. The above duties are meant to be representative of the position and not all-inclusive.

Openings: 1


Requirements:

Minimum two (2) to four (4) years legal or compliance administrative background or legal/compliance support work experience. Experience within the pharmaceutical industry and/or pharmaceutical distribution and warehousing is highly desirable. Computer literate: MS Office, Excel, and Word; basic understanding of data processing, ability to learn new business and customer management software/systems. Effective written and verbal communication, organizational and data entry skills.

Education:

Associates Degree at a minimum. Bachelor degree preferred.

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Distribution Supervisor (Charlestown, Indiana)

Job Description:

This position is responsible for the effective hands-on supervision of warehouse, shipping, inventory replenishment, cycle counting, returns and receiving activities and personnel. Direct oversight of day-to-day activities ensuring compliance with all relevant procedures and regulations. Directs workforce to complete assigned tasks, sets priorities and reallocates resources as necessary, serves as the main point of contact for team deliverables and the assignment of ad-hoc requests. KEY RESPONSIBILITIES: Maintain a safe work environment for all associates. Communicate tasks and expected turnaround. Ensure priorities are assigned to meet service levels and are in alignment with standard operating procedures, good manufacturing practices, OSHA, and inventory management best practices. Work directly with the Warehouse Operations Manager in coordination with other department Supervisors to understand daily priorities, and appropriately communicate to warehouse associates. Oversee timely completion of assigned tasks and ensure their quality. Oversee all shipping activities including documentation for hazmat and international shipments. Oversee all receiving activities and report any seal issues, temperature excursions or inventory discrepancies to QA and Warehouse Management. Interact directly with QA, Human Resources, and Facilities to effectively supervise activities. Support the execution of physical inventories and scheduled daily cycle counts to ensure company commitments can be achieved. Maintain warehouse in a clean, organized fashion in accordance with cGMP’s and Standard Operating Procedures. Perform scheduled warehouse inspections to ensure compliance with standards. Ensure forklift operators, leads, and all warehouse support personnel comply with safety protocols. Coordinate incoming and outgoing material flow to meet deadlines and service levels. Ensure the accurate and timely handling of returned goods. Identify areas for improvement, recommends changes to departmental processes and procedures. May participate in the development of standards operating/quality procedures. Resolves personnel problems by analyzing data, investigating issues, identifying solutions, and recommending action. Promote cooperation, teamwork and open communication company-wide by providing assistance to all departments as needed. Execute cycle counting program in accordance with SOP’s including coaching and training of new employees. Investigate any cycle count discrepancies and elevate to Management. The above duties are meant to be representative of the position and not all-inclusive. SUPERVISORY REQUIREMENTS: Will carry out supervisory responsibilities in accordance with the company’s policies and applicable laws. Responsibilities include: training, planning, assigning and directing work; appraising performance; motivating, developing and disciplining employees; addressing complaints and resolving conflicts. KNOWLEDGE, SKILLS & ABILITIES: Excellent verbal & written communication skills. Knowledge of WMS (Warehouse Management System) & TMS (Time Management System) Proficient in use of Excel, Word, Outlook & PowerPoint Good organization skills Good communication and interpersonal skills Lifting (50 – 70) lbs

Openings: 1


Requirements:

Business Experience: Five years of inventory/warehouse with at least two years in a supervisor position.

Education:

Two year degree preferred, High School Diploma acceptable.

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Material Handler/Forklift Operator 7:30 - 4, 9:30 - 6 and 11:30 - 8 pm (Lakewood, NJ)

Job Description:

POSITION SUMMARY: The associate is certified in the safe operation of assorted material handling equipment. Able to complete duties as directed by management both accurately and in a timely manner. KEY RESPONSIBILITIES: Maintains a safe work environment at all times. Reports any unsafe issues to the supervisor. Focus on quality and accuracy as part of the company wide goal: Quality First Display: Caring, Honesty, Accountability, Respect, and Trust (CHART). Maintains a clean work environment at all times in accordance with sanitation standard operating procedures. Expected to maintain good general housekeeping practices throughout the facilities. Reports any sanitation issues to the supervisor. Participate in user training that is led by qualified staff members that will include but is not limited to: hands on the job training, material handling safe practices, Warehouse Management System (WMS) navigation, and Standard Operating Procedures (SOP) training. Said trainings are documented accordingly. Certified to safely operate material handling equipment in various areas and various applications. Some of the equipment types are: sit down counter balance, deep reach truck, order selector, turret truck, and electric pallet jacks. Equipment can be expected to be utilized in standard aisle configurations, wire guided configurations, and in refrigerated configurations. The equipment will be utilized for inbound trailer unloading, put away of stock, movement of stock, cycle counting of stock, picking of stock, and outbound loading of trailers and LTL. Those with company authorization may be qualified to drive company vehicles such as box truck and vans. Said vehicles can be expected to be driven between facility sites, special deliveries, vendor applications, and post office deliveries. As directed by the WMS, users will be expected to follow the system direction to complete daily activities. Activities are done by utilizing the WMS through either radio frequency (RF) equipment, pick to light technologies, or computer based work stations. Users can be expected to work within various areas of distribution such as: Receiving, assorted pick modules, Kitting, Shipping, Returns, DEA, freezer, and refrigerated space. Assorted WMS tasks such as receiving incoming materials, counting, sorting, verification of item numbers, lot numbers, expiration dates, counting, data entering, and other visual verifications will be conducted frequently. Along with WMS functions, other software applications such as UPS, FedEx, USPS, and shipment End of Day processes will be used daily. Expected to assist with the training of new employees. Perform other assigned tasks as directed by management.

Openings: 4


Requirements:

Must be forklift certified. Must be proficient in MS Excel and use of scale counter. Basic math skills are necessary. Knowledge of WMS (Warehouse Management System). Must be able to lift 50 to 70 pounds. One year related experience and/or training.

Education:

High school diploma or general education degree (GED).

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Warehouse Forklift Operator (8:00-4:30 pm) Charlestown, IN.

Job Description:

POSITION SUMMARY: To efficiently execute the physical movement of all materials while operating various types of material handling equipment and adhering to safety protocols and standard operating procedures. Material handling equipment may include: sit downs, stand-up reach truck, swing reach, order picker, pallet jacks and walkie-riders. KEY RESPONSIBILITIES: Complete daily forklift inspections as required by OSHA Complete battery watering as specified in SOP Unload inbound shipments safely and move product to designated staging area Assorted WMS tasks such as receiving incoming materials, counting, sorting, verification of item numbers, lot numbers, expiration dates, counting, data entering, and other visual verifications will be conducted frequently. Perform pallet inspections on all inbound shipments to ensure pallets are in good condition/heat treated before put-away. Swap out damaged pallets. Utilize an RF handheld device to execute picking/put-away of materials in warehouse and cold chain areas, and other inventory moves Perform flow rack replenishments to support distribution activities Ensure all inbound and outbound pallets are accurate and free of damage Report any inventory variances to Supervisor Move pallets from drop zones and staging areas to shipping or other areas as directed by Supervisor Operate and maintain material handling equipment in a safe manner. Follow cGMP documentation practices.Maintain clean and organized aisles; pallets squared off in locations, remove hanging stretch-wrap and other trash Adhere to all security requirements in the facility Attention to detail on picks, verifying item descriptions, lot numbers and expiration dates Perform physical inventory counts at specified intervals. Assist in loading and unloading of shipments.

Openings: 0


Requirements:

KNOWLEDGE, SKILLS & ABILITIES: General warehouse or manufacturing skills Use of job specific machinery and equipment General ability to operate machinery Basic computer skills Manhattan SCALE experience a plus PHYSICAL DEMANDS: While performing the duties of this job the employee is: Frequently required to stand or sit. Frequently required to stoop, kneel, or crouch. Frequently required to reach with hands and arms. Frequently lift and/or move objects up to 35 pounds. Occasionally lift and/or move objects up to 60 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

Education/Training: High School Education Business Experience: One year related experience or training. Experience on Raymond trucks a plus.

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Operations Lead (8-4:30 pm) Charlestown, IN.

Job Description:

POSITION SUMMARY: The Operations Lead will focus on the safety, quality and productivity of associates engaged in Operations activities assigned to them. KEY RESPONSIBILITIES: Maintain a safe Operations environment. Review the Operations Work Instructions specific to each job they are overseeing prior to running the line. Responsible for performing in-process inspections to ensure order accuracy on pick pack lines Ensure equipment is utilized as intended by the manufacturer with all guards and safety devices in place. Ensure compliance with all applicable regulations, best practices, and Standard Operating Procedures (e.g. line clearance, inventory reconciliation, current Good Manufacturing Practices (cGMP), and OSHA.) Directly responsible for meeting distribution deadlines and the productivity of the line and pick pack operators under their supervision. Responsible for coordinating cycle counts with the Distribution Leads, and inspections with Quality Assurance Responsible for appropriate escalation of any incidents related to inventory or quality Ensure compliance with applicable regulations (including line clearance, product reconciliation, and sanitation) procedures, and industry best practices. Deploy labor, equipment, and systems focused on achieving benchmarks and productivity requirements for assigned job(s). Accurately report the consumption of resources (e.g., labor, materials, inventory, equipment, postage, etc…) Ensure that paperwork and databases are updated and contain accurate and up-to-date information. Ensure that all materials, inventory, and equipment are ready in advance of deploying labor to a work center. Assign individual tasks to associates; assess quality and productivity of output on an on-going basis, making adjustments to line and labor as necessary. Participate in all training and process improvement initiatives. The above duties are meant to be representative of the position and not all-inclusive. Supervisory Management 1. This position is responsible for following the directions of the Operations Supervisor, Operations Manager and other members of the Knipper Operations Management team. 2. This position is responsible for reporting back to the Operations Supervisor and Operations Manager on any and all situations that require escalation to management.

Openings: 0


Requirements:

KNOWLEDGE, SKILLS & ABILITIES: Basic Supervisory Skills or training (including safety and regulatory specific training or experience) General warehouse or distribution skills Use of job specific machinery and equipment Basic to intermediate mathematical skills (counting, adding, multiplying, percentages, calculating line rates, capacities, etc.) Basic to intermediate computer skills PHYSICAL DEMANDS: While performing the duties of this job the employee is: Frequently required to stand or sit. Frequently required to stoop, kneel, or crouch. Frequently required to reach with hands and arms. Frequently lift and/or move objects up to 20 pounds. Occasionally lift and/or move objects up to 35 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

Education/Training: High School Education or higher. Business Experience: One year related supervisory experience or training; or equivalent combination of education and experience.

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Distribution Lead (8-4:30 pm) Charlestown, IN.

Job Description:

POSITION SUMMARY: The Distribution Lead will be responsible for all job functions related to receiving, shipping and returns processing. KEY RESPONSIBILITIES: Maintain a safe distribution/production environment. Ensure compliance with applicable regulations, Knipper Standard Operating Procedures, OSHA, DOT, and industry best practices. Monitor schedule for incoming trucks and report any no-shows to Supervisor. Screen all truck drivers, verifying driver identification. Verify counts of all inventory received against packing slip/BOL for all receipts. Check for damaged inventory, and document accordingly. Complete all receiving documentation and accurately enter into WMS. All documentation will be neat, legible and free of cGMP errors. Coordinate incoming inspections with Quality Assurance and ensure inventory is appropriately staged to facilitate inspection. Stow all cold chain inventory upon receipt, completing verification of receipt and counts within the refrigeration staging area. Complete dock to stock requirements within 24 hours. Coordinate pickups with small package carriers as needed. Verify counts of packages staged in shipping & ensure accurate loading onto appropriate carrier. Run all End of Day processes to ensure UPS and FedEx shipping information has been transmitted. Complete HAZMAT and International shipping documentation for carriers as needed. Complete daily cycle counts in flow rack area to support picking activities. Returns processing & put-away in Quarantine Cage. Ensure all paperwork and databases are updated and contain neat, accurate and up-to-date information. Participate in all training and process improvement initiatives. Operate sit down forklift, reach truck, pallet jack and walkie-riders as needed. Returns processing. Quarantine preparation for destruction. Supervisory Management: This position is responsible for reporting back to the Distribution/Operations Supervisors, Production Manager(s) on any and all situations that require escalation to management. The above duties are meant to be representative of the position and not all-inclusive.

Openings: 0


Requirements:

KNOWLEDGE, SKILLS & ABILITIES: Basic Supervisory Skills or training (including safety and regulatory specific training or experience) General warehouse or distribution skills Use of job specific machinery and equipment Basic to intermediate mathematical skills (counting, adding, multiplying, percentages, calculating line rates, capacities, etc.) Basic to intermediate computer skills WMS experience required – Manhattan SCALE experience a plus Sit down forklift, and walkie rider Neat and legible handwriting PHYSICAL DEMANDS: While performing the duties of this job the employee is: Frequently required to stand or sit. Frequently required to stoop, kneel, or crouch. Frequently required to reach with hands and arms. Frequently lift and/or move objects up to 25 pounds. Occasionally lift and/or move objects up to 35 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

Education/Training: High School Education or higher. Business Experience: One year related supervisory experience or training; or equivalent combination of education and experience.

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Production Mechanic (8:00-4:30 pm) Charlestown, IN.

Job Description:

POSITION SUMMARY: The Production Mechanic is responsible for maintaining all facilities and production equipment in a safe, efficient and quality conscious manner. The Production Mechanic is responsible for repairs, maintenance and preventative maintenance on all mechanical equipment within the facility in a cGMP production environment. KEY RESPONSIBILITIES: Primarily responsible for the safe maintenance of the production and facilities equipment. Evaluates, troubleshoots, maintains, and locks out equipment as necessary. Ensures all original guarding and stops are in place. Works closely and cooperatively with peers, supervisors and production employees to make adjustment and repairs as needed to keep the line running smoothly. Makes adjustments to equipment to satisfy quality or production standards and is held accountable for the machine and equipment performance. Regularly performs preventative maintenance checks, calibrations and adjustments to settings to optimize operation or performance. Utilizes checklists and documents all completed work orders on paper or in CMMS (Computerized Maintenance Management System). Troubleshoots, disassembles and inspects equipment to determine cause of improper operation or machine stoppages. Cleans and lubricates gears, motors, chains and bearings. Coordinates (communicates, calls, schedules) with outside vendors for repairs and preventative maintenance activities which are part of outside service agreements. Escorts, monitors and ensures work is performed to agreed scope. Inspects services rendered by contractors and completes necessary forms in accordance with inspection duties or with company Standard Operating Procedures. Works with the Facilities team to successfully integrate new products and technologies into the production stream. Maintains mechanical, software and technical upgrades to facilities and production equipment. Performs a variety of tasks involved with the upkeep of building, grounds, fixtures, utilities and equipment. Ensures appropriate change control is in place before proceeding with changes outside like-for-like maintenance.

Openings: 0


Requirements:

SKILLS: A good working knowledge of pumps, gearboxes, motors, pneumatics and hydraulics is necessary. Knowledge of basic electrical concepts and circuit design. A basic knowledge of HVAC concepts, condenser and evaporator operation. Knowledge or fulfillment packaging equipment such as carton sealers (3M), carton erectors (Pearson), conveyors (Interroll) Knowledge of appropriate precision measuring tools and appropriate use of hand tools and other maintenance tools. Ability to properly disassemble, clean, repair and re-assemble complex electro-mechanical devices and equipment. Ability to fabricate simple parts for corrective maintenance. Should be a creative problem solver with the ability to systematically troubleshoot in a logical and process oriented fashion and monitor results to apply them to a particular problem solving endeavor. Ability to work independently. Good organizational skills with the ability to prioritize workload and possesses a strong attention to details. QUALIFICATIONS: Must have the ability to read, interpret and understand detailed repair and instruction/service manuals, documents or blueprints. Minimum of 5 years of related experience as a mechanic in a manufacturing, production or fulfillment environment. Must possess good mechanical, electronic and computer skills and be comfortable documenting work in a CMMS (Computerized Maintenance Management System) Experienced in and comfortable with safe operation of scissor lifts, fork lifts and other material handling equipment normally present in a warehouse. Process based technical troubleshooter with logical and methodical approaches to problem solving. Experience with root cause analysis Electro-mechanical aptitude, certification or education preferred Must possess a valid unrestricted driver’s license PHYSICAL REQUIREMENTS: Must be able to safely lift and move up to 50 lbs. Must be able to access equipment for repair and maintenance (may require crawling, bending, lying underneath equipment. Frequently required to walk, stand, stoop, kneel, crouch and reach with hands and arms Must possess physical ability to move equipment Work is carried out in a fulfillment center and warehouse environment Frequently required to climb a ladder or work at heights up to 35’ on a scissor lift wearing safety harness. Comfortable working at heights up to 35’. The above duties are meant to be representative of the position and not all-inclusive.

Education:

Education/Training: High school diploma or general education degree (GED). Business Experience: One to three years related experience and/or training; or equivalent combination of education and experience.

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Facility Maintenance Associate (Charlestown, IN)

Job Description:

POSITION SUMMARY: Performs extraordinary janitorial services throughout Company facility under direction from Facilities management. KEY RESPONSIBILITIES: Performs maintenance of building and grounds including conference rooms, hallways, bathrooms, kitchen, etc. Ensures that all utility systems are fully operational and inspected in accordance with preventive maintenance schedules. Identifies those systems that either do not conform to their manufacturers suggested standard operating procedures (SOPs) or are inefficient and recommend redesign/replacement of the system accordingly. Meets turnaround expectations on daily building needs, keeping communications current regarding delays in process. Assists with office moves as needed. Assists with painting, carpentry, electrical and plumbing repairs as directed. Assists with general repairs throughout the facility. Ensures that safety and security is promoted and maintained. Ensures good housekeeping and building maintenance. Responsible for knowing, following and enforcing SOPs, OSHA, MSDS and all other facility regulations and emergency procedures at all times. Completes tasks within a standard week or with pre-approved overtime. Completes other administrative tasks in a timely manner. Performs responsibilities in a professional manner, meeting the Company’s mission and goals. The above duties are meant to be representative of the position and not all-inclusive.

Openings: 1


Requirements:

Business Experience: Must have two (2) or more years’ experience in Facilities, industrial cleaning and services. KNOWLEDGE, SKILLS & ABILITIES: Ability to calculate figures, discounts, percentages. Able to read and interpret written information. Ability to prioritize and plan work activities. Required to stand, bend, climb and crouch. Ability to use specific machines to perform duties, Ability to lift boxes up to 50 lbs.

Education:

High school diploma or GED.

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Sample Accountability Technical Support Specialist (Somerset, NJ)

Job Description:

POSITION SUMMARY: The Sample Accountability Technical Support Specialist will serve as the technical and business process liaison between the Sample Accountability Department (SA), Information Technology (IT), Software Engineering (SE), and other departments within the organization. Responsibilities include maximizing current analytical tools, creating complex Excel spreadsheets and PowerPoint presentations, and building Access databases, all with a high-level of proficiency, and with adherence to the Prescription Drug Marketing Act (PDMA), client business rules, work instructions and internal corporate policies and procedures. This position will supervise one or more direct reports. KEY RESPONSIBILITIES: Supervises the work of the Sample Accountability Technical Support Coordinator in support of the Sample Accountability Department and SA client teams, which includes, but is not limited to, mentoring and providing direction and guidance, monitoring and approving work hours in the TimeTrak and ReSource Systems, and administering the mid-year and year-end review. Oversees the daily tasks and deliverables assigned to the SA Technical Team, ensuring all deadlines are met with a high level of accuracy, which includes the daily review of the SA Tech email box. Analyzes Call/eMail Log data, and implements enhancements. Updates Call/email Log metrics ensuring accuracy, provides reporting to SA client teams. Subject matter expert supporting the sample accountability business intelligence system, which includes understanding client requirements, building and revising reports/cards, creating training presentations, training internal stakeholders and client Teams. Learns existing systems, and serves as the subject matter expert for the Sample Accountability Department and SA Technical Support Coordinator, which includes creating training presentations and training internal stakeholders. Creates/updates systems and/or business-related work instructions, FAQs, and provides trainings. Liaison between Software Engineering (SE), Information Technology (IT), Data Entry (DE) and other internal teams in support of the SA Department and SA clients. Researches technical and process issues related to the Sample Accountability Systems (PharmaComply, SIMS), the SA Department and/or SA client teams, and provides solutions. Reviews existing business and system processes periodically to build efficiencies, creates new processes, where applicable. Utilizes Access, Excel, and other systems to update or build complex reports, trackers and forms in support of the Sample Accountability Department and SA client teams. Provides training and creates training presentations and work instructions. Creates PowerPoint presentations, charts and graphs upon request by the SA Department in preparation for client Quarterly Business Reviews (QBRs) and miscellaneous internal and client presentations and meetings. Creates and updates department work orders and work instructions to ensure all aspects of the task, process and system are accurately conveyed. Generates Change Requests (CR), Project Management (PM) tickets and ScoreCards in support of system research, updates and changes, and provides all follow-up until the work is completed. Performs ad hoc system, process and administrative tasks as scheduled and upon request. Trouble shoots issues pertaining to the Sample Accountability Systems (PharmaComply, SIMS), which includes providing user access. Generates signature verification letters, reconciliation reports and miscellaneous reports in support of the Sample Accountability Department and SA clients. Oversees the ordering and maintenance of supplies for the Sample Accountability Department. The above duties are meant to be representative of the position and not all-inclusive. KNOWLEDGE, SKILLS & ABILITIES: Quick learner with proven computer and systems aptitude and experience. Strong organizational and planning skills. Strong interpersonal, communication, and writing skills. Supervisory skills with the ability to delegate work as needed, ensuring all work is clearly understood, completed accurately and on time. Strong analytical skills, with a high-level of accuracy. Ability to proactively anticipate issues. Strong knowledge of Microsoft Office; Outlook, Word and Excel (Pivot Tables Charts, Graphs, etc.) Proficiency in Microsoft Access. Working knowledge of Microsoft Project a plus. Ability to make decisions using sound judgment. Maintains professionalism in a deadline-driven environment. Ability to multitask across various client teams and projects. Ability to proactively troubleshoot and identify system issues, and present suggested resolutions. Detail oriented. Strong time-management and prioritization skills. Punctual, dependable with a positive attitude. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Openings: 1


Requirements:

Experience in a technical/business environment. Demonstrated capability to supervise effectively, to analyze data (trending, projections, reporting, etc.) and to communicate and interact with all levels of the organization. Experience prioritizing and delegating work using sound judgment, often times with competing and changing priorities.

Education:

Associates Degree or equivalent certificate training or experience.

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Applications Developer-Print Production (Carlstadt, NJ)

Job Description:

POSITION SUMMARY: The Application Developer-Print Production for J. Knipper and Company will provide accountability, planning, system design, source code programming and hands on development for initiatives supporting client projects requiring Print Production products. The Application Developer-Print Production will be responsible for creation of variable data print products produced in-house on paper (for mailing or order inclusion) or electronic output (pdf for archival purposes). The Application Developer-Print Production shall communicate with Manager-Print Production and obtain all project specifications required to setup, program & execute variable data mail merges in order to create personalized/non personalized mail projects for client programs. Serving as the primary development resource for the Print Production Department, the Application Developer--Print Production will have responsibility for improving internal application development methodologies, process controls and effective integration of database targets, source code programming and ancillary processes designed to automate execution of repeating Print Production output on Print Production equipment. The Application Developer-Print Production shall be responsible for program database structure, change control, version control, documentation, testing, retention and archive retrieval of all previously approved project documentation. KEY RESPONSIBILITIES: Analyzes business requirements, follow-up on user requirements, and post-implementation and/or production support for end users in multiple locations. Owns responsibility for the coding, testing, debugging, documentation and resource coordination of complex projects and works with Manager and peers to successfully implement efficient, effective and whenever possible automated systems to produce output. Acts as Development Lead, provides programming guidance, training and supports other developers on an as-needed basis. Demonstrates the developed system and tools implemented and assists other team members by providing historical and current insight into any existing business systems affecting print production. Designs robust computer applications based on the documented requirements with the vision of enhancing business processes, quality and operations while creating and providing improvements for process flow. Verifies application logic. Conducts unit testing, prepares mock data, creates test case scenarios and applies techniques necessary to ensure application reliability and repeatability. Ensures that rendered output meets business requirements and project specifications. Determines impact of proposed solutions to new or existing Print Production systems. Assists Manager and peers to exploit existing automation features within Xerox and other production level equipment. Responsible for the analysis, design, implementation and planning for the successful and accurate production of mail piece projects from conception through delivery. Assists in establishing preliminary project/program development schedules. Meets with internal personnel, Print Production Manager, Xerox Support Analysts as needed to establish needs, technical tools, and opportunities for work flow improvements. Communicates with outside Xerox VIPP Support Forums and engages in finding solutions to source code programming problems or challenges. Researches and reviews technical tools for the development of current and future programs. Provides recommendation for new technology purchases in the Print Production domain. Designs complete computer application architecture in a multi-user environment. The above duties are meant to be representative of the position and not all-inclusive.

Openings: 1


Requirements:

Business Experience: Five to seven (5 – 7) years related experience or training. Three to five (3-5) years related experience working with Xerox Free-Flow (VIPP) enabled printers, products and/or other Postscript programming languages. Knowledge or .Net framework and MS SQL Server Windows Server 2012 and VBScripts and PowerShell Microsoft Office Suite 2010,2013, C#, ASP.NET MBC, Mac OS X, Unix Solaris 10 Xerox Free-Flow Products, Vi Compose and eCompose Server, VIPP Postscript language Experience with Xerox DocuTech, Nuvera, C-75, & Versant printers Knowledge of latest text editors such as Sublime Text 2 +. Understanding of software development methodologies/lifecycles and associated processes. Ability to develop new or modify existing applications. Experienced with standard coding and development processes, concepts, practices, and procedures. Excellent analytical, logical and creative problem-solving skills. Keen attention to detail, strong customer service, team player. Ability to communicate technical details in terms that customers can understand and translate their needs into actions. Proven experience with Technical Specifications documentation and Software Development Life Cycle expertise. Ability to manage multiple projects, priorities, schedules, and multiple facets of operation. Strong organization and time management skills. Must be proactive and preventive in problem solving with strong analytical, troubleshooting, communication and interpersonal skills to cultivate development teams.

Education:

Bachelor’s degree (B.S.) from a four-year college or university in Computer Science, Information Systems or related discipline with programming experience.

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Quality Assurance Associate (Charlestown, IN)

Job Description:

POSITION SUMMARY: Performs all routine review and inspections of assembly, fulfillment, print, and receiving functions. Enforces compliance with SOP’s, cGMP, work order instructions, and all safety measures. Reports all non-conformances to management. KEY RESPONSIBILITIES: Assembly Line Clearance and Start up – assure appropriate materials/products are present for a job, paperwork is reviewed and understood, line set-up complies with cGMP and Standard Operating Procedures. This includes first piece inspection for conformance to written specifications (Work Order) and sample. Review reconciliation of product and/or components in assembly and fulfillment. This includes review and sign-off on Quality documentations and reconciliations. Monitors inventory, lot numbers, expirations dates, and checks orders in fulfillment areas to assure accuracy. Conducts and records the results of on-line inspections of packaging lines. Conducts and records the results of on-line inspections of materials printed or produced in-house. Maintain QA metrics database of non-conformances in Assembly, Print, and Inbound products. Reviews and maintains all quality control paperwork involved with incoming inspections and inspection log. Inspect inbound materials in accordance with ANSI/ASQC Z1.4 standards. Monitor portable temperature recording equipment and change charts on a weekly basis. Train on and maintain knowledge of Quality Assurance and applicable Knipper SOP’s. Train on and maintain knowledge of client SOP’s where applicable. Review and maintain all Work Orders generated by Operations. Review and maintain all Wave Reports generated by Operations or Warehouse Escort vendors for pest control, scale calibration and environmental monitoring. Perform responsibilities in all Knipper facilities. The above duties are meant to be representative of the position and not all-inclusive.

Openings: 1


Requirements:

KNOWLEDGE, SKILLS & ABILITIES: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent. Working knowledge of current Good Manufacturing Practices. PHYSICAL DEMANDS: While performing the duties of this job the employee is: Frequently required to stand or sit. Frequently required to stoop, kneel, or crouch. Frequently required to reach with hands and arms. Frequently lift and/or move objects up to 20 pounds. Occasionally lift and/or move objects up to 35 pounds.

Education:

High School Education or general education degree minimum. Three months prior QA experience.

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